Service description:

It is a service provided by Jordan Post for letters, documents, bills, greeting cards, booklets and magazines through which they can be sent and received at the mailbox or the nearest post office at the destination according to the address indicated in the shipment by the sender or, according to the contents, they may be directed to customs or certain official authority to apply the policies of receiving the shipment subject to the regulations of the country of destination.

Beneficiaries of the service: individuals, entities, firms, companies and official authorities.

Advantages: There is a tracking barcode to track and inquire about the shipment.

(Some countries do not allow the shipment tracking).

Terms and conditions:

  1. To write the recipient’s information, the recipient’s mailbox number in clear letters and in the language of the final destination country or in English. This is the sender’s responsibility . Recipient’s telephone number: Geographic address
    Country name
    P.O. box and Zip code:
    Recipient’s name:
  2. The shipments should not contain any of the material prohibited to be sent by post or prohibited for import in the supplier’s country.
  3. Jordan Post is not responsible for any delay or detention by the customs authorities at the shipment (shipment) destination as these procedures are subject to the laws and regulations of the destination country.

Tariff (charges): Depending on the weight, area or the country to which is it sent. To know the tariff, click here.

Maximum weight of the shipment: 2 kilograms only.

To track the shipment: Click here

You can track the shipment two official working days from the date of depositing it at the post office through the shipment barcode consisting of 13 digits. The first two digits refer to the type of postal service while the last digit indicates the country of origin and between them there are nine digits starting with the tracking number in letter R and another letter.

Some countries do not allow the shipment tracking.

Prohibited shipments: The material sent by post should not contain any of the prohibited material announced at any of our service channels.

For a list of the prohibited material, click here

Notes: Some countries do not show the shipment tracking information upon arrival or delivery.

Duration of service providing at the post office: 3 – 5 minutes.

Service providing place: Post offices of the Kingdom.